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Responsible Gaming

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General Terms and Conditions

Effective from: 07.09.2015
Last updated: 01.03.2024
Version: 2.9


Responsible Gaming +18

Online gambling should be considered exclusively as a form of entertainment. In some cases, however, certain users may lose control over their gaming behavior.

Before you start playing, it is important to understand that gambling should never be considered:

  • A source of income;
  • A financial activity;
  • A tool to recover losses;
  • A means to settle debts or solve financial difficulties.

Every player is invited to carefully monitor the time spent on the platform and the amounts spent, while always maintaining a responsible, balanced and conscious approach.

The player should use exclusively sums that they can afford to lose, without compromising their essential expenses, family obligations or their economic stability.


External Support

Players who believe they have difficulty controlling or managing their gaming behavior are invited to contact independent organizations specialized in support, prevention and assistance related to problem gambling.

Requesting assistance is a responsible measure and can help prevent the deterioration of any uncontrolled gaming behavior.


Child Protection

Casino Group allows access to its services exclusively to users who have reached the minimum legal age required by the applicable regulations in their jurisdiction and, in any case, no less than 18 years old.

The platform adopts reasonable controls and measures aimed at preventing registration, access and use of services by minors.

Casino Group reserves the right to request, at any time, an identity document or other documentation useful for verifying the player's age and identity.

Should it emerge that a user has not reached the minimum age required to play, access to the site will be immediately denied and the relevant account may be suspended or closed.


Responsibility of Parents and Guardians

Given the widespread use of the Internet and the ability to access online services through personal devices, minors may attempt to register or use gaming services without authorization.

For this reason, parents, guardians and those exercising parental responsibility are invited to actively cooperate to prevent minors from accessing gaming content and services.

It is recommended, in particular, to:

  • Use parental control tools;
  • Install browser filters;
  • Protect devices with passwords or authentication systems;
  • Do not share gaming account credentials;
  • Do not leave devices unattended with active gaming sessions;
  • Use dedicated protection software and solutions.

These measures can help prevent unauthorized access to gaming services by minors.