Effective from: 07.09.2015
Last updated: 28.06.2026
Version: 2.9
Casino Group provides its clients with a payment system designed to ensure operational flexibility, rapid management and control of operations, in compliance with internal security procedures, anti-fraud protocols and applicable compliance regulations.
The objective is to offer players an efficient, traceable and reliable payment ecosystem, consistent with the markets in which the service is active, while maintaining high standards of security and protection of the operational infrastructure.
The available payment methods may vary based on the Country, the account currency, the technical configuration of the platform and the operational availability of the reference market.
The platform may allow payment operations through electronic instruments based on cryptocurrencies.
Such instruments may be used for:
The use of cryptocurrencies is subject to passing security controls, internal traceability protocols, platform operational procedures and any verification required prior to final confirmation of the operation.
In certain markets or operational contexts, the platform may use manual payment methods managed through authorized Agents.
In this operational model:
This method allows for more effective management in markets where traditional payment systems are not fully available or integrated and represents a flexible and reliable operational solution.
Payment methods are not necessarily identical for all players or for all Countries.
Actual availability depends on several factors, including:
Casino Group reserves the right to activate, limit, suspend, modify or remove one or more payment methods at any time, without this entailing any obligation to guarantee the continuous availability of any specific operational channel.
Payment methods and gaming services are not intended for players residing in Italy.
Casino Group does not operate in the Italian market in the absence of a license issued by the competent authority of the respective jurisdiction.
Consequently, the services, recharge systems, payment flows and all economic functionalities of the platform should not be considered available, promoted or intended for users residing in Italy or otherwise subject to Italian public gaming regulations, except as expressly authorized by the applicable regulatory framework.
Every payment operation may be subject to technical, administrative and documentary controls.
Casino Group reserves the right to verify:
Before approving:
the platform may request additional documentation, including:
Casino Group adopts a rigorous anti-money laundering policy (Anti Money Laundering - AML) and prevents any improper use of financial flows.
It is strictly forbidden to use the gaming account for:
The gaming account must be used exclusively for the entertainment purposes provided by the platform.
If Casino Group detects suspicious operations, inconsistent movements, anomalous uses of payment methods, abusive behaviors or indicators of possible money laundering, it reserves the right to immediately adopt all measures it deems necessary.
Such measures may include:
Casino Group applies a zero tolerance policy towards any activity that may compromise the economic, financial or operational integrity of the platform.
For Casino Group, payments do not represent a simple technical step, but constitute one of the fundamental elements to ensure safety, transparency and reliability of the entire gaming ecosystem.
Every payment method is managed according to principles of:
The objective is to offer modern, efficient and adaptable payment systems to different markets, while never compromising on compliance, control and protection of the gaming environment.
This section aims to clarify that all payment systems made available by the platform are designed to combine operational accessibility with rigorous security controls.
Whether electronic instruments in cryptocurrency or manual systems managed through authorized Agents, every operation is subject to verification, monitoring and control procedures designed to ensure its legitimacy.
Casino Group is committed to maintaining an orderly, reliable and professional payment management system, in which every financial movement is managed according to precise rules, constant controls and criteria of responsibility, in compliance with the security of the platform and the protection of its players.